Legal

Refunds

A working refund policy for ALLMC package orders.

If work has not started, a deposit can usually be refunded minus any payment-processor fees. After production has started, refunds are considered case by case, for example if we cannot capture agreed footage or cannot deliver the package. Free revisions (two on a launch price, three on regular) are the first path if you are unhappy with a cut. This policy will be tightened once payment accounts are fully set up.